...support, processing or forwarding user requests, and ensuring structured ticket handling Supporting the planning, documentation, and implementation of migration and decoupling measures Supporting IT c...
...Support & Service Quality: You handle first- and second-level support requests, analyze and resolve issues, and ensure high service quality through timely and courteous communication. Infrastructure &...
...Business and Administrative Informatics Collaboration on research projects in the Department of Business and Administrative Informatics Support in public relations (trade show appearances, promotional...
...business processes between Sales, Finance, and Controlling Capturing and implementing business requirements in close coordination with the business units Performing customizing adjustments and support...
...support their implementation. Security Management: You will derive technical measures for comprehensive security management from policies and guidelines and monitor compliance with them. Incident Resp...
...supporting demanding client environments for over 30 years. With us, you won’t just be doing routine support work—you’ll be taking on independent responsibility for mature IT infrastructures, with dir...
...support their implementation. Security Management: You will derive technical measures for comprehensive security management from policies and guidelines and monitor compliance with them. Incident Resp...
...business but also an excellent employer where every person is welcomed for who they are. Interested? We’re looking for new colleagues who share our vision! Here’s what you can look forward to in this ...
...business processes and their technical implementation Experience in integrating complex system landscapes Demonstrable telecommunications industry knowledge in the ERP/CRM environment (focus on Busine...
...business processes Consulting for business departments: Analysis and implementation of new processes within the framework of regulatory and legal requirements Central point of contact: Continuous comm...
...business case) Consulting and technical support for projects Job Requirements You bring Completed degree or vocational training as an IT specialist for system integration (gn*) with relevant further t...
...support our employees throughout their careers. Healthcare: Sports & wellness programs, subsidized membership in the Urban Sports Club. Professional Development: Individual support and training tailor...
...supporting audits: Planning and documentation of internal ISMS audits as well as coordination of external audits. Sustainably improve service processes: Responsibility for ITIL-based IT service proces...
...support our Security Operations Center—including modern technologies and Microsoft 365 environments You will independently configure and operate network components such as switches, firewalls, and acc...
...Supporting users with IT issues and service requests via phone, email, or e-ticket Independently analyzing, processing, documenting, and resolving support cases within the scope of 1st-level support E...