...services) Development and maintenance of a service catalog as well as clear SLAs and KPIs Establishment and optimization of service-oriented ITSM processes based on ServiceNow ITSM Analysis of service...
Wir sind ein globales und wachsendes Specialty Pharmaunternehmen mit einem außergewöhnlichen, nachhaltigen Geschäftsmodell. Unsere Mission: DIE Plattform für etablierte und vertraute Markenprodukte di...
...Customer Service Experience sicher.Du analysierst KPIs, steuerst Kapazitäten und Servicelevels und leitest Maßnahmen zur nachhaltigen Effizienz- und Leistungssteigerung ab.Du begleitest Optimierungsin...
...Services im Bereich der Wa...
...customer experience. If your full potential could be unleashed, what could you add to the mix?Work in a manufacturing environment, handling various materials e.g., raw meat, dry ingredients. At times ...
...customers' processes (craft and manufacturing businesses). Internal Application Consultant (m/f/d) Your tasks: Processing customer inquiries by phone, email, and remote maintenance in second-level sup...
...Customer Transformation Teams berätst du unsere Kunden in den Bereichen Marketing, Preisgestaltung, Sales, Commerce und Service. Dafür setzen wir unter anderem auf innovative Cloud-Plattformen und sin...
...Customer Training (f/m/d)A Snapshot of Your Day In your role as the Project Lead for Customer Training (f/m/d), you will serve as the primary point of contact for project training execution, ensuring ...
...service-oriented software solutions in the Java environment with a focus on microservices. You will analyze functional, technical, and business requirements and actively participate in their implement...
...customer and internal stakeholders;Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts;Analyse and check KPIs on quality of services p...
...customer service. This is an exciting opportunity for someone passionate about healthcare and building meaningful relationships with stakeholders.Key responsibilitiesYou will be responsible for regula...
...Customer Experience, Asset Management und Business Analytics. Wir sind Full Service Provider: Von der Beratung, über den Support bis hin zum Outsourcing und auch Cloud Orchestrierung bieten wir unsere...
...Service Management unserer Kunden zu optimieren. Konzeption: Für unsere Beratungsthemen, beispielsweise IT Service Management, HR, Customer Service Management, Procurement und Security, konzipierst du...
...customer expectations. We view our winning culture as a competitive advantage that powers our growth. This role reports to the Legal Director EMEA located in Germany with a dotted line to VP Legal Aff...
...customer service, physical logistics, manufacturing, purchasing, sequencing of productionKnowledge of new product launch and promotion processesUnderstanding the impact of demand plan decisions on exe...