Ort

Böblingen
Deutschland
Deutschland

Vertrag

Vollzeit, Unbefristet

Datum der Veröffentlichung

2026-09-12

Online zu

2026-11-11
EUR 20.00 HOUR

Report this listing

GSEC Process, Tooling & Data Analytics Specialist (m/f/d)

More than half of all the microchips produced worldwide first pass through our hands. As the global market leader of automated test systems in the semiconductor industry we help the world to realize the digital transformation, enable our customers to shape the future and offer you the exciting jobs intended for pioneers. GSEC Process, Tooling & Data Analytics Specialist (m/f/d) Analyze, define and continuously improve global GSEC and support-related processes, workflows and interfaces. Own and improve tooling concepts for Jira, Confluence, dashboards, reporting solutions and other collaboration platforms. Build and maintain KPI structures, dashboards and recurring reports that convert operational data into actionable management insights. Perform data analysis to identify trends, bottlenecks, recurring failure patterns, process gaps and improvement opportunities. Support automation, digitalization and AI-enablement initiatives that increase transparency, knowledge reuse and operational efficiency. Represent Product Support process and tooling requirements in cross-functional project discussions, especially during NPI planning, pilot phases and readiness reviews. Facilitate cross-functional workshops, retrospectives and improvement activities with Product Support, Field Service, R&D, Quality and Manufacturing. Use support case and technical escalation context to ensure that processes and tools solve real operational problems without making this a pure technical support role. Support the new product introduction phase by participating in cross-functional meetings and ensuring that Product Support requirements, serviceability needs, documentation needs and operational readiness aspects are considered early enough. Degree in industrial engineering, business administration, computer science, information systems, data analytics or a comparable qualification. Experience in process management, business analysis, operations excellence, service management or project management. Hands-on experience with Jira, Confluence or comparable workflow and knowledge-management platforms. Solid understanding of KPI definition, data quality, reporting logic and dashboard-driven management routines. Ability to work with operational data sets and derive practical recommendations for management and teams. Excellent communication, moderation and stakeholder-management skills in an international environment. Good technical understanding of support or engineering workflows; Experience participating in cross-functional engineering, NPI, readiness or launch-related meetings and translating support requirements into clear actions. Fluent English skills, both written and spoken; German or Japanese language skills are an advantage. Data Analytics Focus Create meaningful KPI dashboards and reports for backlog, cycle time, response quality, resolution trends, NTF/DFS-related patterns and improvement follow-up. Define data views that help teams distinguish symptoms from root causes and prioritize improvement actions based on evidence. Improve data quality by clarifying definitions, ownership, input discipline and reporting routines. Use analytics to support management reviews, process retrospectives, project follow-up and cross-functional escalation discussions. Use data analytics to support NPI readiness decisions, including early visibility of known issues, support risks, documentation gaps and follow-up actions. Identify opportunities for automation, AI-assisted knowledge retrieval and predictive indicators for support workload or quality risks. Experience with Power BI, Power Automate, advanced Excel, SQL, Python or comparable analytics and automation tools. Knowledge of Lean, Six Sigma, BPMN, process mining, ITIL or service management frameworks. Experience in a global service, product support, quality or engineering organization. Familiarity with semiconductor test systems or other complex high-tech capital equipment. Experience with AI-supported process optimization, knowledge management, chatbot enablement or digital assistant concepts. A visible global role in Production Service with direct impact on operational transparency, process quality and service efficiency. The opportunity to shape scalable tools and data-driven ways of working for an international support organization. A collaborative, international team environment with modern tools and flexible ways of working. Benefits Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence Attractive salary, share in Advantest´s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing) Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations Apply now, preferably via our online application tool. Would you like to know more about jobs at Advantest and about our unique team spirit? Our employees offer you their personal insights into our working environment. Would you like to take a closer look how our working environment looks like? Analyze, define and continuously improve global GSEC and support-related processes, workflows and interfaces. Own and improve tooling concepts for Jira, Confluence, dashboards, reporting solutions and other collaboration platforms. Build and maintain KPI structures, dashboards and recurring reports that convert operational data into actionable management insights. Perform data analysis to identify trends, bottlenecks, recurring failure patterns, process gaps and improvement opportunities. Represent Product Support process and tooling requirements in cross-functional project discussions, especially during NPI planning, pilot phases and readiness reviews. Facilitate cross-functional workshops, retrospectives and improvement activities with Product Support, Field Service, R&D, Quality and Manufacturing. Use support case and technical escalation context to ensure that processes and tools solve real operational problems without making this a pure technical support role. Support the new product introduction phase by participating in cross-functional meetings and ensuring that Product Support requirements, serviceability needs, documentation needs and operational readiness aspects are considered early enough. Data Analytics Focus Create meaningful KPI dashboards and reports for backlog, cycle time, response quality, resolution trends, NTF/DFS-related patterns and improvement follow-up. Define data views that help teams distinguish symptoms from root causes and prioritize improvement actions based on evidence. Improve data quality by clarifying definitions, ownership, input discipline and reporting routines. Use analytics to support management reviews, process retrospectives, project follow-up and cross-functional escalation discussions. Use data analytics to support NPI readiness decisions, including early visibility of known issues, support risks, documentation gaps and follow-up actions. Identify opportunities for automation, AI-assisted knowledge retrieval and predictive indicators for support workload or quality risks. Degree in industrial engineering, business administration, computer science, information systems, data analytics or a comparable qualification. Experience in process management, business analysis, operations excellence, service management or project management. Hands-on experience with Jira, Confluence or comparable workflow and knowledge-management platforms. Solid understanding of KPI definition, data quality, reporting logic and dashboard-driven management routines. Ability to work with operational data sets and derive practical recommendations for management and teams. Excellent communication, moderation and stakeholder-management skills in an international environment. Good technical understanding of support or engineering workflows; Experience participating in cross-functional engineering, NPI, readiness or launch-related meetings and translating support requirements into clear actions. Fluent English skills, both written and spoken; German or Japanese language skills are an advantage. Experience with Power BI, Power Automate, advanced Excel, SQL, Python or comparable analytics and automation tools. Knowledge of Lean, Six Sigma, BPMN, process mining, ITIL or service management frameworks. Experience in a global service, product support, quality or engineering organization. Familiarity with semiconductor test systems or other complex high-tech capital equipment. Experience with AI-supported process optimization, knowledge management, chatbot enablement or digital assistant concepts.

Bewerben

GSEC Process, Tooling & Data Analytics Specialist (m...

Ort

Vertrag

Datum der Veröffentlichung

Online zu

GSEC Process, Tooling & Data Analytics Specialist (m/f/d)

Weitere interessante Jobs

Lagerhelfer (m/w/d) (Leubnitz)

Mitarbeiter Lean Management (m/w/d)

Prüfer (m/w/d) mit dem Schwerpunkt auf Kreditinstitute - For German Resident Only

Entwicklungsingenieur Mechanik (w/m/d) - For German Resident Only

Verkäufer / Quereinsteiger - Bäckerei / Backwaren (m/w/d)

Duales Studium BWL Bachelor of Arts - Rechnungswesen & Controlling (w/d/m)

Pflegefachkraft / Altenpfleger (m/w/d)

Demand Manager (ISP) (w/m/d)

Sales Manager (m/w/d) Rind/Kalb - Weser-Ems-Dreieck

Kundenberater Auslandsrecht - Spezialist für internationales Sozialversicherungsrecht (m/w/d)

Steuerberater - Mandantenbetreuung / Kommunikation / Flexibilität (m/w/d) - For German Resident Only

Duales Studium Personalmanagement (B.A.) am virtuellen Campus - Kronos International, Inc. - For German Resident Only

Leiter Finanzen & Buchhaltung (m/w/d) - For German Resident Only