Site Reliability Engineer

We’re Hiring | Site Reliability Engineer (24x7 Operational Support)

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be

Mandate Skills: Grafana and ELK stack

Candidates must be based in Germany or willing to relocate to Germany.

About the Role:

We are seeking a Site Reliability Engineer (SRE) with a strong background in observability, secure logging, and automation. The ideal candidate will have hands-on experience with Elasticsearch and/or Prometheus platforms. This role encompasses critical responsibilities in platform operations, including incident management, execution of scheduled maintenance, and contributing to engineering tasks focused on enhancing system stability. The SRE will also be responsible for adhering to standard operating procedures (SOPs) and actively contributing to their continuous improvement by providing constructive feedback.

Key Responsibilities:

• Platform Engineering & DevOps: Manage Kubernetes and container orchestration, including Helm chart configurations and CI/CD pipelines (Jenkins, ArgoCD). Develop automation scripts (Python, Bash, Go) and deploy Infrastructure-as-Code (IaC) solutions.
• Observability, Monitoring & Visualisation: MaintainPrometheus solutions (scrape configurations, alert rules, PromQL queries), administer Thanos and Grafana.
• Elastic Stack Operations & Log Management: Configure and optimise Elasticsearch clusters, Logstash pipelines, and Kibana dashboards for secure, scalable log processing.
• Incident Response, Troubleshooting & Collaboration: Participate in 24x7 on-call rotations for rapid incident response, troubleshoot platform, data and performance issues, and engage in Major Incident Management (MIM).
• Secure Operations & Compliance: Ensure system operations meet security and data protection requirements, maintainsecure documentation, and manage access control policies.

Qualifications, Requirements, and Skills

• Strong grasp of Linux concepts, preferably in Kubernetes environments.
• Solid understanding of networking fundamentals and REST APIs.
• Proficiency in Python, Go, or Bash.
• Proficiency in Git-based configuration management workflows.
• Familiarity with CI/CD tools like Helm, Jenkins, or ArgoCD.
• Experience with Elasticsearch and/or OpenSearch.
• Willingness to work shift-based 24x7 on-call support, including weekends and holidays.
• Must possess Ü2 security clearance. AWS, Azure Knowledge

Preferred Certifications: Elastic Certified Engineer, LPIC Level 2, Kubernetes Administrator.

Important Requirement

This position requires eligibility for and successful completion of a German Ü2 Security Clearance. Please ensure you are willing and able to complete the required background screening process as a condition of employment.

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We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.