Lead Vendor Management & Operations

Lead Vendor Management & Operations

Location: Berlin, Germany

Work setting: Hybrid

Industry: Delivery / Logistics / Marketplace Operations

Functions: Vendor Management, Operations, Partnerships

A leading delivery marketplace is seeking a Lead Vendor Management & Operations professional to oversee external logistics partners and improve operational performance.

The role manages vendor relationships, performance frameworks and operational improvements across a logistics network.

Key responsibilities:

• Manage external vendor and fleet partnerships
• Monitor operational KPIs and service performance
• Lead improvement plans and escalations
• Develop reporting and governance processes
• Manage and develop vendor management teams

Requirements:

• Experience in logistics, marketplace operations or vendor management
• Strong stakeholder and partnership management skills
• Experience leading teams and driving operational improvements
• Fluent German and English required