Regional Application Specialist Refractive Lasers (f...

• You will organize and deliver initial user training, including presentations, wet labs and hands-on sessions throughout the region

• You will provide clinical application support in close cooperation with local partners and enable our Clinical Application Specialists (CAS) to achieve excellent clinical outcomes

• You will implement guidelines and onboarding processes developed by the headquarters at country level and coordinate and monitor their execution

• You will ensure consistent tracking and reporting of regional KPIs, particularly procedure volumes, device utilization and procedure adoption

• You will help increase procedure volumes by optimizing device utilization in collaboration with all relevant Refractive stakeholders

• You will provide regular feedback and transparent reporting on the status and quality of application support across the region

• You will collaborate closely with Refractive Sales, Service and PDC Managers and support regional events, trade shows and product demonstrations

• You will support the CAS certification process by training and mentoring new Clinical Application Specialists and monitoring their certification progress

• You hold a university degree in medical engineering, optometry, ophthalmology, physics, healthcare or a comparable field

• You bring at least several years of experience in clinical application support and user training for ZEISS refractive laser systems

• You have a strong customer focus and the ability to understand and respond to different clinical and business needs

• You can communicate complex clinical and technical information clearly and confidently to different audiences

• You demonstrate excellent communication, presentation, training and reporting skills.

• You are a fast learner and confidently navigate complex business environments and stakeholder structures

• You are fluent in English; additional language skills, particularly Arabic or French, are an advantage

• You are willing to travel frequently within the region and internationally

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