Walk In Drive on 18th to 20th Sep | Technical Suppor...

Walk In Drive

Description

Walk In Date- 18th September 2026 - 20th September 2026 (Fri, Sat & Sun)

Walk In Time-12:00 PM-4:00 PM

Venue-TELUS Digital, Tower-6, Floor-UG, Candor Techspace, Sector 135 Noida, UP 201304

Role & responsibilities

• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service

• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting

• Walks customers through common phone hardware and software configurations to maximize service functionality

• Provides solutions and resolution resources for customer repair problems

• Interfaces with customers over the phone providing status updates and ensuring service has been restored

• Escalates appropriate technical issues to upper-level technical support when needed

Preferred candidate profile

• 1-5 years of experience in International Technical Support (International Telecom Voice) .

• Freshers are eligible for the role.

• Excellent communication skills

• Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues

• Should be comfortable working in 24*7 Working Environment

• Graduation not required for experienced candidates

• Rotational shifts & Rotational week offs

• Exclusions: Undergraduate Fresher are not eligible/Graduate freshers with Non Technical education are not eligible.

Perks and benefits

• Salary Range- 3.2 LPA - 4.99 LPA.

• Medicare Facilities

• Both side cab facilities.

• Medical Insurance

• Life Insurance