User Experience (UX) Actor

Production Assistant

Description

Work Location: Onsite location in Los Angeles, CA

Work Schedule: Schedule varies, overtime may be required

Job Status: Full-Time, temporary.

Start Date: June 22, 2026

Tentative End Date: This is a contract role. The project is expected to run through July 31, 2026, but could be extended based on project needs

Rate: $28.00/hour

Position Description:

Production assistants are supporting field team members who participate during data collection sessions at approved commercial venues. Production Assistant performs venue-specific simulated activities to create a natural, realistic environment during data collection.

Training will be conducted by TIAI and will cover venue-specific protocols, security and privacy requirements, and study procedures.

Main Responsibilities:

• Perform venue-specific simulated activities during Data Collection sessions.

• Simulate natural, common behaviors appropriate to the venue type, as directed by the approved Study Protocol

• Execute Universal Protocols at every venue: idle sitting/standing naturally, using digital devices, eating and snacking, packing/unpacking a bag, venue walkthrough, and object interaction under both nominal and low lighting conditions

• Represent and promote the TELUS International AI brand

This describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

Required Qualifications:

• Ability to perform naturalistic, scripted activities in commercial venue environments convincingly and consistently across the data collection sessions

• Ability to follow protocol instructions precisely and adapt to venue-specific activity requirements

Preferred Qualifications:

• Prior experience in a research study, data collection, or controlled environment setting

• Comfort and adaptability across diverse venue types

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first

• We embrace changes and innovate courageously

• We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.