AWS is set to introduce the inaugural European
Sovereign Cloud (ESC), marking a significant development in utility
computing (UC). To spearhead this initiative, we are actively
seeking experienced systems engineers with a strong background in
automation and operations. As part of the AWS Managed Operations
team, you will play a pivotal role in building and leading
operations and development teams dedicated to delivering
high-availability AWS services, including EC2, S3, Dynamo, Lambda,
and Bedrock, exclusively for EU customers. For more information on
ESC please check out our blog: Website responsibilities will
encompass overseeing the launch of the ESC in 2025, working closely
with global AWS teams, and influencing the evolution of AWS
services and technology. A typical day in this role involves
collaborating with technology leaders, contributing to the
enhancement of day-to-day operations, and ensuring improvements in
availability, reliability, latency, performance, and efficiency of
the ESC. You will be required to occasionally participate in
"on-call” rotations to resolve incidents occurring out-of-hours.The
overarching goal is to deliver scalable services and ensure a
high-availability experience for EU customers. If you are an
experienced professional ready for a challenging and impactful
opportunity, we invite you to join our efforts in building a
best-in-class development engineering and operations team that
aligns with AWS' commitment to customer satisfaction and continual
innovation.Utility Computing (UC) European Sovereign Cloud (ESC) is
a part of AWS Utility Computing (UC).AWS Utility Computing (UC)
provides product innovations — from foundational services such as
Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute
Cloud (EC2), to consistently released new product innovations that
continue to set AWS’s services and features apart in the industry.
As a member of the UC organization, you’ll support the development
and management of Compute, Database, Storage, Internet of Things
(Iot), Platform, and Productivity Apps services in AWS. Within AWS
UC, Managed Operations engineers engage with AWS customers who
require specialized security solutions for their cloud services.A
day in the lifeEmbark on a week filled with meaningful
contributions to the operation and improvement of significant
software systems. You dedicate a substantial portion of your time
to carefully review the operational health of services within your
team's responsibility. In the process, you diligently identify
anomalies and craft actionable bug reports, aspiring to enhance the
overall efficiency and performance of your systems.In addition to
these responsibilities, you offer constructive feedback on change
management documents and work earnestly to address your team's
operational backlog. Through a collaborative effort, you strive to
navigate challenges and ensure the seamless functionality of your
systems. Additionally, you engage in the development and testing of
scripts, hoping to provide practical solutions to enhance your
workflows.Beyond the technical aspects, you assume a role as an
educator, sharing insights on the complexities of the European
Sovereign Cloud with service teams. It's a humbling experience for
you to contribute to the collective knowledge of the team,
fostering a culture of mutual understanding.This week encapsulates
your commitment to continuous learning and improvement,
acknowledging that every effort, no matter how small, contributes
to the collective success of your team and the reliability of your
software systems.In addition to these responsibilities, your
position involves 24x7 on-call responsibility. You work as a team
to root-cause issues and ensure your systems remain resilient and
fault-tolerant, underscoring your commitment to maintaining
operational excellence.Eligibility requirement * Fluency in written
and spoken English is required. * Employees must be resident in the
EU to operate the AWS European Sovereign Cloud.* Amazon will
provide relocation support for successful applicants relocating
within the European Union.* Employees will participate in an
On-Call rota.About the teamDiverse Experiences AWS values diverse
experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we
encourage candidates to apply. If your career is just starting,
hasn’t followed a traditional path, or includes alternative
experiences, don’t let it stop you from applying. Why AWS Amazon
Web Services (AWS) is the world’s most comprehensive and broadly
adopted cloud platform. We pioneered cloud computing and never
stopped innovating — that’s why customers from the most successful
startups to Global 500 companies trust our robust suite of products
and services to power their Website Balance We value work-life
harmony. Achieving success at work should never come at the expense
of sacrifices at home, which is why we strive for flexibility as
part of our working culture. When we feel supported in the
workplace and at home, there’s nothing we can’t achieve. Inclusive
Team Culture AWS values curiosity and connection. Our employee-led
and company-sponsored affinity groups promote inclusion and empower
our people to take pride in what makes us unique. Our inclusion
events foster stronger, more collaborative teams. Our continual
innovation is fueled by the bold ideas, fresh perspectives, and
passionate voices our teams bring to everything we do.Mentorship
& Career GrowthWe’re continuously raising our performance bar
as we strive to become Earth’s Best Employer. That’s why you’ll
find endless knowledge-sharing, mentorship and other
career-advancing resources here to help you develop into a
better-rounded professional.GRUNDQUALIFIKATIONEN* This role
requires you to be a national of an EU member state* Demonstrated
expertise in systems engineering working with hardware, software,
networking, operating systems* Experience scripting processes in a
language such as Bash, Python, or Ruby* Solid understanding of
Linux and networking, and able to troubleshoot and anticipate
problems that affect the performance, reliability, or availability
of software systems* Able to lead the creation, revision, and/or
improvement of standard operational procedures (SOPs) and driving
operational best practicesBEVORZUGTE QUALIFIKATIONEN* Experience
with monitoring frameworks (such as CloudWatch, Datadog, Grafana,
Elastic or similar).* Experience actively mentoring junior
engineers and working cross-organizationally and leading strategic
team efforts requiring work from multiple team members* Experience
supporting service in AWS or other cloud systems or services*
Experience operating 24x7 high-availability, distributed software
applications and performance tuning software applications and
optimizing fleet utilization* Experience with Infrastructure as
Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or
similar)Amazon is an equal opportunities employer. We believe
passionately that employing a diverse workforce is central to our
success. We make recruiting decisions based on your experience and
skills. We value your passion to discover, invent, simplify and
build. Protecting your privacy and the security of your data is a
longstanding top priority for Amazon. Please consult our Privacy
Notice Website to know more about how we collect, use and transfer
the personal data of our Website inclusive culture empowers
Amazonians to deliver the best results for our customers. If you
have a disability and need a workplace accommodation or adjustment
during the application and hiring process, including support for
the interview or onboarding process, please visit Website for more
information. If the country/region you’re applying in isn’t listed,
please contact your Recruiting Partner.